How do I cancel my Hawaiian Telcom account?
If you do not consent to be bound by the Agreement, you must not use the Service or register as a subscriber of the Service, and must promptly call the Hawaiian Telcom customer service at (808) 643-3456 or (877)482-2211 to cancel the Service.
Where do I return my Hawaiian Telcom equipment?
TV Equipment must be returned to either the Downtown or Kapolei TV Hawaiian Telcom Service Center upon termination of service. Visit hawaiiantel.com/standardrates for Equipment Replacement and Unreturned Charges or call 808-643-3456 for more information.
Is Hawaiian Telcom Open?
Hawaiian Telcom, Inc. Our Customer Service representatives are available from 7:30AM to 5:30PM, Monday through Friday. We can help with issues concerning your account, set up new accounts, make changes to existing accounts, and answer any general sales and service questions.
Is Hawaiian Telcom DSL or cable?
DSL
Hawaiian Telcom is the 12th largest DSL provider in the United States. Hawaiian Telcom offers service in 1 state. Hawaiian Telcom offers DSL, Fiber, and Copper internet access. Hawaiian Telcom offers service in 90 zip codes nationwide.
Can I use my own router with Hawaiian Telcom?
5 Customer Devices Connecting to Hawaiian Telcom’s Network Hawaiian Telcom does not prohibit the use of lawful, non-harmful, third-party supplied modems, routers, or gateways on the Hawaiian Telcom copper, or fiber cable networks.
Where can I pay my Hawaiian Telcom bill?
How to Pay Your Bill
- AutoPay – Enroll in AutoPay at hawaiiantel.com/MyAccount.
- Mail – Hawaiian Telcom PO Box 30770; Honolulu HI 96820-0770.
- Phone – 855-844-1222 ($1.95 fee – residential, $3.95 fee – business)
- Online – One-time payment ($1.95 fee – residential, $3.95 fee – business)
How do I reset my Hawaiian Telcom router?
To perform a reset, press and hold the reset button on the back of the unit for 10 seconds. If you need assistance with your HomePortal 5168NV Gateway or if you have questions about Hawaiian Telcom Services please call 643-4888.