What time does ATO call Centre open?

Operating hours

Phone number Operating hours
1800 050 377 8.00am–6.00pm Monday–Friday
1800 467 033 8.00am–6.00pm (AEST) Monday–Friday
13 10 30 8.00am–6.00pm Monday–Friday
13 28 61 8.00am–6.00pm Monday–Friday

What is the best time to call ATO?

As it can become busy during the day, it’s recommended to contact us first thing at 8am or later in the evening by 6pm and have your TFN and letter with you when you call.

Does ATO have a 1800 number?

See how to dispute or object to an ATO decision. If you are experiencing difficulties meeting your tax and super obligations due to COVID-19: see COVID-19 phone us on 1800 806 218. Before deciding whether to lodge a complaint, our general information may help you with your issue.

Are ATO call Centres in Australia?

The ATO centres are in eight locations, with the outsource centres in five locations—all of which are based in Australia. These 13 centres operate as a single, virtual contact centre, with incoming calls directed to the next available customer service representative (CSR) wherever they may be located.

How do I speak to someone at the tax office?

You can use Relay UK if you cannot hear or speak on the phone: dial 18001 then 0300 200 3300….When you call

  1. ‘change my address’
  2. ‘question about my tax code’
  3. ‘question about taxable expenses’

Can I contact ATO by email?

Email us. You can email us at: [email protected].

Can I call about my tax return?

You may call us toll-free at 800-829-1040, M – F, 7 a.m. – 7 p.m.

How do I get ATO number?

If you already have a TFN and don’t remember the number, you can find it online in ATO online services via your myGov account. If you don’t have a myGov account, you can usually find your TFN on: your income tax notice of assessment, if you have lodged a tax return.

Who do I call to get my tax refund?

Call us at 800-829-1954 (toll-free) and either use the automated system or speak with an agent.

Can I contact the ATO by email?

Why is my tax file number taking so long?

You should receive your TFN within 28 days after we receive your completed application and required documents. To prevent delays don’t lodge another application. We appreciate your patience during the processing period. If you haven’t received your TFN after 28 days, contact us.