Where is Spiceworks located?

Austin, Texas
Spiceworks is a professional network for the information technology (IT) industry that is headquartered in Austin, Texas.

How do I start Spiceworks helpdesk?

Installing, launching and setting up Spiceworks Help Desk Server…

  1. Download the .
  2. Minimum recommended specifications.
  3. Fire up your virtual appliance and import HDS.
  4. Login to the virtual machine and run HDS.
  5. Setup your SSL certificate.
  6. Start using HDS via your browser.
  7. Setup steps for adding users and receiving tickets.

How do I forward an email to my Spiceworks ticket?

Gmail and Google Apps (mailbox set up as a user) Click the Add a forwarding address button. Enter your Spiceworks Help Desk email address and click Next. Then confirm the address by clicking Proceed. Google should now send your Spiceworks Help Desk a verification email (you’ll receive it as a ticket).

How is Spiceworks free?

Spiceworks software is free because it’s ad supported, and those ads can become annoying. Remove all ads with the Spiceworks My Way plan, which is $45 per month or $495 per year.

What is Spiceworks desktop?

Spiceworks IT Desktop. 1.0 is an advertisement-supported Windows application aimed at the SMB. market, designed to perform inventorying and basic monitoring of LANs. As. Spiceworks defines it, an SMB has 250 employees or less, which is important to remember.

Is Spiceworks com legit?

SpiceWorks is as secure as anything else internally on your network. But there are always steps you can take to make it more secure should you wish. Changing the port in which SpiceWorks operates on is a good place to start.

What is spiceworks used for?

Spiceworks network management tool lets you track all of your info by user, plus perform key support tasks. You can view related devices, tickets, purchases, contact info, and even photos. Plus, integrate with Active Directory to automatically import user data and reset passwords right in Spiceworks.

How do I submit a ticket on Spiceworks?

Spiceworks gives you options when it comes to submitting tickets….Submitting tickets through the user portal

  1. Enter your email address (this may be populated already if a ticket has been submitted in the past).
  2. Fill in the rest of the fields that are listed.
  3. Click Submit.

What is Spiceworks help desk server?

The Spiceworks Help Desk Server helps you easily manage your user requests. For Free! All you need is a machine to import the Virtual Machine on, and, that’s it!, you’re set.

Who owns Spiceworks?

Spiceworks Ziff DavisSpiceworks / Parent organization

Should I use Spiceworks?

Overall I have been very happy with Spiceworks, especially the community of users. It’s impossible to beat the cost of free. The product is well designed and functions extremely well for the job it is designed for. Larger IT departments won’t be able to route tickets to specific teams.