How do I reset my Astro Beyond remote?

‍On your remote, press the HOME button and the home menu will be displayed on top of your screen. ‍Navigate to Settings. Navigate to Reset and press “OK”. Select Restore Factory Settings and press “OK”.

Why is Astro not working?

Make sure the Input Source is set to LNB and the LNB Type is set as Universal. Press Ok button to continue. Make sure the Entry Point is set to 1 MEASAT 3(VL) and press Ok button to continue. Wait for the signal to be locked and press Ok button to continue.

How do I get satellite signal in Astro beyond?

Check signal level – HD enabled Box

  1. On your remote, press the “HOME” button and the home menu will be displayed at the bottom of your screen.
  2. Navigate to SETTINGS and press “OK”.
  3. Navigate to STB DIAGNOSTICS and press “OK”.
  4. Refer to the signal strength % shown on the top left of your screen.

How do I fix Astro service interruption?

How to fix Astro “We apologize for the service interruption”…

  1. Turn Off the decoder.
  2. Take out the smart card from it slot at the side of the decoder.
  3. Take a clean and soft cloth, carefully wipe the chip on the smart card.
  4. Insert the smart card into it slot at the side of the decoder.
  5. Turn On the decoder.

How do I update my Astro software?

​1) Reboot your Astro set top box (STB) until “boot” appears at the front panel. 2) On Astro remote control, press and hold “Power” button continuously for few seconds, until “Startup Options” page appears on your TV screen. 3) Press 1 to download software update.

Why does my directv remote blinks 5 times?

If your DVR+ Remote Control(CM-7500XRC2) blinks/flashes 5 times after you press a button, this would indicate that the batteries are low/dead and in need of replacement. NOTE: The batteries should normally be replaced about once per year.

How do I contact Astro customer service?

Call Us

  1. General line: 03 – 9543 3838.
  2. IPTV Customer Service: 03 – 9543 1543.
  3. NJOI Customer Service: 03 – 9543 8100.

How do I reset my Astro decoder missing signal?

How to reset or restore factory settings Astro decoder

  1. On your remote, please press HOME button.
  2. Select SETTINGS.
  3. Select INSTALLATION SETTINGS & enter pin (default: 0000).
  4. Select Restore Factory Setting.
  5. Select YES, continue, press OK to save the changes.
  6. Perform power reset: switch off the power supply for 10 seconds.

How long does it take to reconnect Astro?

Don’t worry, it takes up to 3 hours to reconnect once payment has been reflected in your account. To check your account status, you may do so via Astro Self Service or WhatsApp “Hi” to 03-95433838.

How do I report Astro problems?