How do I setup my Optus Wi-Fi modem?
After you’ve plugged your modem in, please leave it switched on for at least 10 minutes to give it time to set up properly.
- Click on your web browser and type in newmodem.optus.com.au.
- Log in with your OptusNet username and password.
- Follow the prompts to activate your new modem.
How do I setup my Optus prepaid 4G Wi-Fi modem?
Getting Connected
- Simply open up your web browser and head to newmodem.optusnet.com.au.
- Log in with your OptusNet username and password. If you can’t find these details, call us on 1300 300 693.
- Follow the prompts to activate your new modem.
Why is my Optus modem not connecting to the internet?
Remove the power cable from the back of your modem for 60 seconds, then plug it back in. After approximately 2 minutes the lights on the modem should settle into a stable pattern. If restarting your modem didn’t work, go to the next step. Check whether your modem’s Internet light is on/blinking.
How do I access my Optus NBN modem settings?
OTHER OPTUS DSL MODEMS/ROUTERS
- Your modem must be switched on and connected to your computer (wired or wirelessly)
- Open your internet browser and go to this address: http://192.168.8.1.
- Enter the default username (if required): admin.
- Enter the default password (if required): password.
What lights should be on my Optus modem?
The Optical light should be either solid green or flashing green (flashing means it’s sending data). If the Optical light is red or off, it means the modem has lost its connection and you should contact Optus technical support.
How do I activate my Optus portable modem?
To turn your WiFi Modem on, just press and hold the Power button until the display lights up. note: when the light is blinking, the modem is registering on the Optus network.
Which lights should be on my Optus modem?
Fibre to the Curb (FTTC)
| Connection Light | Status |
|---|---|
| Solid / blinking red | • There is no connection to the nbn network • Message us or call 133 937 for help |
| Blinking blue | • The Device is in the process of setting up • Wait for the light to turn steady blue then test your internet connection |
| Solid blue | • The Device is connected |
What lights should be on my modem?
The power light, downstream indicator, upstream indicator, online indicator, and link light on your modem should all be green. If your power light is yellow, it may be upgrading, so leave the modem on and give it a little time to do its thing.
How do I know if my modem is activated?
Step 1: Connect Modem
- Connect the power cable to the modem, then plug the other end into an electrical outlet.
- Wait for the modem to connect to the network. This usually takes between 2-5 minutes. You’ll know it’s connected when the Online status light on the front of the modem is solid.