Does AT have 24 hour customer service?

AT Connect provides 24/7 technical support for our customers. We offer several avenues for our end-users to reach our Customer Care group for even the most basic of questions.

What are normal business hours for AT customer service?

Monday through Friday 7:00 a.m. to 8:00 p.m. CT or Saturday and Sunday 8:00 a.m. to 8:00 p.m. CT.

How do I get a human at ATT customer service?

Customer Service Standards We can help you with your questions. Contact us online at att.com/support or call us at 800.288. 2020.

How do I call AT wireless?

(800) 331-0500AT Mobility / Customer service

Does ATT have chat support?

Online ChatAT / Customer service chat

How do I talk to a person at AT wireless?

Talk to a real person at AT

  1. Call AT’s service number at 1-800-331-0500.
  2. When the automated system alerts you that your call may be recorded, press zero.
  3. You’ll be asked if you’re calling from the phone number associated with your account.
  4. The automated system will ask what service you’re calling about.

Is 611 a free call on AT?

Free calls: 611 automated customer service and 911 emergency. 611 may not work in all areas. You can also reach customer service by dialing 1-866-975-0050.

How do I escalate a complaint to AT?

Call the AT Executive Customer Support line at (866) 485-5238. Representatives here deal with complaints that have been escalated from the lower levels of customer support. If you contact AT through Executive Customer Support, you might get them to listen.

How do I file a complaint against AT?

Get the legal form to file a complaint

  1. Submit the Notice of Dispute form online at att.com/noticeofdispute.
  2. Or you can download the form and mail a printed copy of it. Fill out online: Notice of Dispute (PDF, 782KB)