How do you refresh DIRECTV service?

To refresh:

  1. Go to myAT account overview and select My DIRECTV.
  2. Choose Manage Package.
  3. Scroll to Manage receivers and elect Refresh receiver.
  4. Your DIRECTV service may be interrupted for a few minutes during the refresh process.

How do I reset my DIRECTV code?

To reset DIRECTV remotes to their default factory settings, press and hold the MUTE and SELECT buttons until the remote’s light flashes three times. Then, enter 981 and press SELECT. The remote will flash four times to let you know it has been reset.

How do I reset my swim adapter?

Unplug the Swim power inserter from the power outlet. Wait for 30 seconds. Plug the Swim power inserter back into its power outlet, and make sure it’s turned on and working.

Where is the SWM on DIRECTV?

Time to learn how your Directv system works (though your profile sez you’re already an installer?): The SWM is in the LNB at the end of the arm on your dish. It is powered by a 21vDC power inserter. (In the past the receivers provided the power.)

How do you refresh a satellite box?

How to reset your receiver

  1. Unplug the power cord from the back of the receiver.
  2. Leave it unplugged for 30 seconds, then plug it back in.
  3. The receiver should boot up properly in less than 90 seconds, with lights flashing in front.

Why is my DIRECTV not connecting?

If your DIRECTV is not working, first try checking the receiver power supply, verifying the TV input, checking all cable connections and looking for outages. If that doesn’t work, try rebooting, checking your subscription and resetting the receiver.

What do the error codes on my DirecTV receiver mean?

In rare cases, your DIRECTV receiver may display certain error codes. If this happens, please reference the below DIRECTV error code table to determine the underlying issue and resolve the problem. Your account is past due and services have been reduced to a minimum level.

Why is there no guide information on my DirecTV box?

“Missing Guide Info: Your receiver has not received guide information from the satellite for the past (3-13) hours. Please contact DIRECTV Customer Service (920).” This is normally a signal issue and often occurs because the customer cannot get the 119 signal.

What to do if your DirecTV receiver has an internal storage error?

On Screen Text: “Internal Storage Error Detected. A problem was detected reading your internal storage device. Please call Customer Service at 1-800-DIRECTV and report the diagnostic code displayed below. Diagnostic Code: 14” What to do: Select “Reboot” to reset Receiver. If still a problem: Do NOT try to reformat from the front panel.

What does HDCP mean on DirecTV?

Many DIRECTV channels feature HDCP (High-bandwidth Digital Content Protection), a form of copy protection that prevents digital video and audio content from being intercepted as it travels across either HDMI or DVI interconnect cables. If you have an older HDTV, it may be non-compliant.