Can I book Eurostar by phone?

To pre book an assistance customers can either: Call our contact centre on +44 (0)3432 186 186 – Select “option 2”, followed by “option 4”. Email us directly at: [email protected] with “Special Assistance” in the subject line.

Do you need to check in for Eurostar?

There’s no need to check in for Eurostar, just scan your ticket at the ticket gate. Due to COVID-19 travel restrictions and different entry requirements for each of our destinations, we are asking customers to arrive at the station earlier to allow plenty of time for the necessary checks.

Is there WIFI on Eurostar?

Our new and refurbished trains have free wi-fi throughout. To connect, choose EurostarTrainsWiFi then go to register.onboard.eurostar.com to get started.

Do I need passport for Eurostar?

No, but do bring your passport when you travel as it’ll be checked by UK and French authorities before you board….

Do you need passports for Eurostar?

Passports will be mandatory for all other passengers including children. Please note that your passport doesn’t need to be valid for a minimum number of months to travel, providing that it’s valid for the length of your stay in the UK.

Do Eurostar check names on tickets?

Only the person named on the ticket may use it, but don’t worry if you’ve just made a tiny spelling mistake. There’s no need to let us know, just turn up and travel as normal.

Do you need passport details for Eurostar?

Do I need to enter my passport details when I book? (API) No, but do bring your passport when you travel as it’ll be checked by UK and French authorities before you board….

Can you bring food on Eurostar?

Can you take food on the Eurostar? You’re welcome to bring your own food from home. Unlike airlines, there are no restrictions on liquids so you can even bring a bottle of bubbly.