How can I access my British Gas account?
You can access your account online by:
- Giving us your email address. We need this so we can start sending you email alerts when it’s time for you to send us meter readings, pay bills or if we have any other important updates about your account.
- Confirming a few details.
- Creating a password.
How do I contact British Gas customer services?
If you need extra help, let us know here. You can also call us free on 0800 072 8625.
How do I find my British Gas account number?
Here’s what to do to get it back:
- Have your Customer Reference Number handy. It’ll be at the top of anything we’ve sent you.
- Contact our live chat agents to get it added to your account.
How do I get in touch with British Gas by email?
To get in touch online, visit the British Gas website to use their online form or send them an email at [email protected].
Why is British Gas app not working?
Make sure you have the latest version of iOS installed on your iPhone. Some features might not work correctly with older versions. And make sure you close the app completely and clear the memory.
What is my electricity account number?
This number can be found on your electricity bill – it is usually on the bottom left. You can also find the number on your meter too – it’s usually on the front, near the barcode.
How do I add another account to British Gas?
If you find there are accounts that are missing from your online account, you can add a second organisation.
- Log in to your online account and select ‘Manage’, then select ‘Add energy accounts’
- Enter an account number and site or billing postcode.
- Answer the security question.
Does British Gas have an app?
Supported devices. Our app is supported by Apple devices (iOS version 10.0 and above) and Android devices (version 6.0 and above).
Why is my British Gas bill estimated when I have a smart meter?
Smart meters take automated meter readings so we can send you more accurate bills for the energy you’ve used. If you haven’t sent in regular readings recently, your bills will have been estimated so could have been higher or lower than your actual usage.
What is a British Gas my account?
British Gas Login: My Account British Gas My Account is the name for the online gateway to the collection of services offered by British Gas to domestic energy customers. Once you sign up for an online account with British Gas (via the steps below), you will automatically stop receiving your bills through the post.
How do I access my British Gas homecare login?
Go to the British Gas homepage and click on where it says My Account in the top right corner on the homepage. If you also get your energy from British Gas, the different services will be managed under the same online account. Follow the steps above to access your British Gas HomeCare login.
How do I Change my Password on my British Gas email?
Next, go to your email inbox and open the most recent email from British Gas. Be sure to check your spam folder if you still haven’t received the email within a few minutes. Once opened, click on the link to change your password.
What services does British Gas provide?
British Gas is the largest UK energy and home services company. We supply gas and electricity, boilers and boiler cover as well as other home services. Covid-19 service update.